Privacy Policy
This notice describes information handled when you visit fonoagency.tech or contact Agency Mitra through this website. It covers this website and the agency's inquiries. The FONO app and external messaging or payment services have their own privacy notices.
Who is responsible for this website?
Operator: Agency Mitra.
Privacy contact: tilakvarma722@gmail.com.
Information you choose to share
When you contact us, we receive the details you include, such as your name, contact information, country, intended role and the contents of your inquiry. We use these details to respond and provide the assistance you request.
Please avoid sending full identity documents, passwords, OTPs or payment credentials through an ordinary inquiry. Complete identity checks through the designated verification process.
Website operation and technical information
Our hosting and security providers may process technical information, such as IP address, browser information, request time and the page requested, to deliver and protect the website.
Hosting and security providers used: Hostinger (website hosting).
Analytics and cookies. This website does not use analytics, advertising cookies or tracking scripts, and it does not set cookies of its own.
How information is used and shared
We use inquiry information to communicate with you, understand the help requested and handle related administrative matters. Our service providers may process information needed to operate those services.
If a requested registration step involves sharing your information with another organization, we will explain the destination and the information needed before arranging that step.
External services
If you follow a link to WhatsApp, an app download destination, FONO or a payment service, information handled by that service is subject to its own practices. Review its notice before providing personal information.
Retention
Inquiries. We retain inquiry information only as long as necessary to respond to inquiries and provide recruitment support. You may request deletion of your information by contacting us.
Technical logs. Technical logs may be retained for up to 30 days for security, troubleshooting and website performance purposes, after which they are deleted or anonymized where appropriate.
Privacy questions and requests
Contact tilakvarma722@gmail.com if you want to ask about your information, correct details you provided, or request deletion. We may need to verify the request and consider any applicable recordkeeping requirements.
Changes to this notice
We will update this notice when our actual practices change. The effective date above identifies the version in use.